What we offer and how it can benefit you
At Zia Care, We Are All About Simplicity
Choosing Zia Care means you will receive support that respects your independence and choices, putting you in total control while we assist you in the areas that matter most. We can help you find the right balance – support when you need it and freedom when you want it. This allows you to focus on living your life and not managing logistics.

With Zia Care, you get:
  • Support that adapts when your needs evolve
  • Honest, easy-to-understand communication with no hidden surprises
  • Who genuinely care about you and aim to help you live your life to the fullest potential
Because respect, trust and care matter.
Start your tailored care today with Zia Care
We’re here to help you on your journey
Face To Face Support Available
Telehealth Services Offered Australia Wide
We Monitor Support Delivery
Our Core Values
Respect & Dignity
We treat every participant and their family with courtesy and honour their individuality, rights and privacy.
Participant-Led & Person-Centred
We listen to your needs and goals, and tailor every support plan around what matters most to you.
Diversity. Inclusion. Belonging.
We value and celebrate all backgrounds, cultures, abilities and identities — creating a welcoming, inclusive space for everyone.
Excellence in Support Delivery
We are committed to high-quality, best-practice support — continuously learning and improving to deliver meaningful outcomes.
Honest & Transparent
We keep you informed every step of the way — ensuring clarity, choice and control in how your supports are delivered.
whats our clients say

“Zia Care has provided exceptional personal care support for my daily routine. The staff are respectful, patient, and genuinely caring. They always prioritise my dignity and preferences. Nowadays, I feel more comfortable, confident, and supported.”

Sarah Mitchell

“Thanks to Zia Care, I am more involved in social and community activities than ever before. The team understands my interests and supports me to participate safely, confidently, and independently. I’ve also made new friends and am enjoying these new experiences.”

Donah Thompson

“Zia Care has made SIL a positive and empowering experience for me. The staff are supportive, respectful, and reliable. They encourage independence while providing the right level of assistance, which helps me feel secure, confident, and truly at home every day.”

Dave Roberts
our mission is to deliver compassionate, person-centred support to NDIS participants and their families
Frequently Asked Questions

We offer both Level 1 Support Connection and Level 2 Support Coordination. Level 1 focuses on helping participants understand their NDIS plan and connect with suitable services. Level 2 provides more in-depth assistance, including coordinating multiple supports, resolving service issues, and building participant capacity to manage supports independently.

Getting started with our support services is simple. You can contact our team directly to discuss your NDIS plan, goals, and support needs. An initial conversation helps determine suitable services and next steps. From there, supports are tailored to your preferences, ensuring a seamless and participant-focused onboarding process.

At Zia Care Pty Ltd, we understand the importance of clear communication and cultural respect. Thus, we support participants from diverse cultural backgrounds and can arrange multilingual support where possible. This ensures participants and families feel understood, comfortable, and confident when accessing services, while maintaining inclusive and culturally sensitive service delivery.